COVID-19 Info Posts

PPE at Paige’s Music

We are excited and encouraged to see so many students gearing up for back-to-school and joining band and orchestra! While things certainly look a little different this year, there is one thing that remains the same; the positive, life changing experiences your students will gain by participating in music. Our team is ready to assist and support you and your student in any way possible!

In saying that, we have added some new products to our website. These items have been designed by our manufacturer partners to help mitigate the spread of aerosols from wind instruments. You can view the complete and detailed list here.

As always, if there is anything we can do for you during this time, please do not hesitate to reach out!

Paige’s Music Retail Store Opening May 16th

Beginning Saturday, May 16th, Paige’s Music will re-open our front doors for walk-in business! We will follow the guidelines that have been set forth by the CDC as well as Governor Holcomb. Below are a few items that we will be doing to ensure your safety when you shop with us.

Paige’s Music Opening For Phone, Email, and Website Orders

Starting Wednesday, April 8th we will be open our normal business hours to take phone, email, and online orders. Our showrooms will remain closed for now.

Every order during the stay-at-home executive order will receive free shipping.

Our normal business hours are:
M-F: 10am 6pm
SAT: 10am – 4pm
SUN: Closed

You can contact us by using the information below:

Paige’s Music – Retail Sales:
317-842-2102
800-382-1099
sales@paigesmusic.com

Paige’s Music – Repair:
317-577-3415
800-337-0471
repair@paigesmusic.com

Paige’s Music – Accounting:
317-577-3429
800-795-4149
accounting@paigesmusic.com

Chops Percussion
317-813-2070
1-877-900-3786
chops@chopspercussion.com

Encore Orchestral Strings
317-577-3434
800-974-4713
hello@encoreorchestral.com

Indy Flute Shop
317-813-2044
877-553-5883
erin@indyfluteshop.com

Paige’s Music Closed Until April 7th

In compliance with the recent executive order issued by Governor Holcomb, Paige’s Music and our specialty shops Chops Percussion, Encore Orchestral Strings & Indy Flute Shop will be temporarily closed until Tuesday, April 7th. During this time we will not have access to our facility. So, there will be no in-store or curbside pick-up and no outbound shipments or deliveries. We will be monitoring e-mails remotely and will respond within 24 hours to your e-mail inquiries.

To insure that your inquiry is directed to the best person to help you, please use the appropriate e-mail address below:

To reach our specialty shops:

We will be ready to serve you as soon as this closure order is lifted. In the meantime, please take advantage of this unexpected opportunity to enjoy the beautiful gift of music with your loved ones!

Sincerely,

The Paige’s Music team

Paige’s Music Curbside Pickup Service Details

Curbside Service Details

1. Call us at 317-842-2102

It’s best to call ahead so we can get your order or serviced items ready to go prior to your arrival.  This will save you time once you’re here.

2.  We’ll take your order or prepare your loaner or repair to be picked up.  

3.  Call us again when you arrive.  The number again is 317-842-2102.

4.  One of our staff members will bring your items out to you.

  • Staff members use hand sanitizer between each customer interaction 
  • We use disinfectant wipes on the handles of each instrument prior to bringing then out to you.
  • Receipts can be emailed to you if we have your email address on file

We are in a difficult time and find ourselves in uncharted waters.  We appreciate your patience as we try to do everything we can to keep our customers and our staff as safe as possible.

Paige’s Music Retail Store Front Closed Until Further Notice

 

Starting March 19th, our retail stores will be open for curbside service only.

This includes Paige’s Music, Chops Percussion, Encore Orchestral Strings, and Indy Flute Shop.  We are committed to our vision of serving music education and we will continue to provide exceptional service to our customers who need it during this time.

For purchases with free delivery, shop on paigesmusic.com.  If you have a specific need or question about your instrument regarding service or your account, please use the contact information below:

Retail Sales:
317-842-2102
800-382-1099
sales@paigesmusic.com

Repair:
317-577-3415
800-337-0471
repair@paigesmusic.com

Accounting:
317-577-3429
800-795-4149
accounting@paigesmusic.com

We’re still working on the details of our curbside service and will provide instructions for that later today (3/18).