FAQs Posts

Mouthpieces and how to choose, “Lead Mouthpiece Edition”

lead-mouthpieces

When I was in high school and it came my turn to play lead trumpet in jazz band, I was like most high school students and began searching for a way to improve range and endurance. We all want to nail those high notes at the end of the show or the concert! How can we achieve this? Most students at that point get on the internet or go to a store and ask about mouthpieces to help them play higher. Enter the Bobby Shew Lead mouthpiece or the Schilke 14A4a. Too often have I seen students purchase these mouthpieces and after a couple weeks tell me that they aren’t working for them anymore and then ask me, “why not?” There are a number of reasons.

How Do I Get My Instrument Repaired? – FAQ

Sending an instrument into Paige’s Music for repair is a very easy process. Here’s what you need to do:

How Do I Rent An Instrument On The Paige’s Music Website?

At Paige’s Music, we have partnered with many schools throughout the state to become the supplier of school band and orchestra instruments in Indiana. For many families, the easiest option is to rent. Renting with Paige’s Music is a great opportunity to participate in music-making. We make rental easy and convenient and provide you with peace of mind.

All of our band and orchestra rentals include free repair and replacement, free deliveries and pick-up, exchange, return, and early purchase discount options.

We have several convenient options for renting an instrument on our Debut Rental plan. The most convenient option for renting an instrument is our online Option. You will select your school and your instrument and our system will autofill everything selected by your director for that instrument. From there, we can deliver the instrument directly to your school or you can pick-up the instrument in our store.

Watch the video below for a demonstration:

FAQ?: What should I do with my instrument this summer?

Ignoring those bell dents? Send your instrument in for repair. Sticky flute pads? Send your instrument in for repair. Is your instrument dirty? Send it in for cleaning. If you have a rental instrument, all repair and maintenance is already covered and you should make use of your included coverage whenever an issue of any sort arises. Sending in your instrument during summer break means you are less likely to miss any valuable rehearsal or class time.

Should I return my rental instrument?

You should keep your rental instrument over the summer if your student is going to continue in band or orchestra next school year. Your student will be able to practice and be ready to play once the new school year begins. Your student should make an effort to pick up and play their instrument every day and play it even if it’s just for a few minutes. This will keep them engaged ready to go and make it easy to return to class and rehearsal without having to worry about re-learning their instrument.

You should only return your rental instrument if you are absolutely certain your student will not continue in their band and orchestra class next year. You can return your rental instrument to Paige’s Music in person at any time during our regular business hours (Monday-Friday 10am-6pm and Saturday 10am-4pm). You can also return it through your student’s school by giving it to your band or orchestra director and telling them that the instrument needs to be returned to Paige’s Music. We highly recommend that you contact Paige’s Music via email (sales@paigesmusic.com) or phone (800.382.1099) and request that we pick-up and return your instrument.

How Do I Send My Instrument In For Repair – FAQ

Sending an instrument into Paige’s Music for repair is a very easy process. Here’s what you need to do:

1. Call us at 1-800-382-1099 to let us know that your instrument needs service. We’ll arrange for a loaner to be sent to your school so your student isn’t without an instrument for class. TIP: You’ll need to keep your mouthpiece, bow, reeds, and cleaning items with you so that you’ll have them to use with the loaner until your instrument is returned to you.

2. See your director to fill out our repair tag. A properly filled out repair tag is of vital importance in processing your repair and getting it back to you in a timely matter. Here are a few things to keep in mind:

  • School name – Just an example: We call on seven schools with the name Lincoln in it. Important to have the complete name. Lincoln JH, Lincoln MS etc.
  • Students name- Important. Especially when last name is different from Parent’s
  • Parent’s name- Vital! When looking up contracts, billing etc.
  • Address – Vital
  • Parent’s email – for contacting with estimates or questions
  • Phone numbers – for contacting with estimates or questions
  • Specific problems – We always look over the entire instrument top to bottom when it comes in for repair. We want to make sure the instrument goes back in the best shape possible after repair. It always helpful to have anything specific notated here. That way the repair person has it right in front of them while they are checking your instrument in and will make sure to address your concerns.

3. Our District Manager will bring the loaner with him on his next visit to your school. He will also pick up your instrument and bring it back to the store for servicing. Most of the time your instrument will be returned to you the following week.

TIP: Make sure you take your mouthpiece, bow, reeds, and cleaning supplies out of the loaner and put them back i your original case once your instrument has returned to your school.

You can also do this online.

1. Go to our website at www.paigesmusic.com

2. Scroll down and click on “Service Request”

FAQ: How do I rent an instrument on the Paige’s Music website?

At Paige’s Music, we have partnered with many schools throughout the state to become the supplier of school band and orchestra instruments. For many families, the easiest option is to rent. Renting with Paige’s Music is a great opportunity to participate in music-making. We make rental easy and convenient and provide you with peace of mind.

All of our band and orchestra rentals include free repair and replacement, free deliveries and pick-up, exchange, return, and early purchase discount options.

We have several convenient options for renting an instrument on our Debut Rental plan. The most convenient option for renting an instrument is our online Option. You will select your school and your instrument and our system will autofill everything selected by your director for that instrument. From there, we can deliver the instrument directly to your school or you can pick-up the instrument in our store.

Watch the video below for a demonstration:

Which valve oil is right for my instrument? FAQ

Choosing the right valve oil at Paige's Music

At Paige’s Music, we are frequently asked “what valve oil do you recommend”? This answer can vary depending on the type and age of instrument as well as specific player preferences. Here is a short overview of our most popular options.

Student vs. Intermediate vs. Pro – Which Option Is Best For Me?

At Paige’s Music, we carry many instrument options. Most instruments fall under a broad category of “student”, “intermediate”, or “professional”.
Student-level instruments designed to be easy to play and easy to hold in the hands of beginning students. Student-level instruments are generally very budget friendly as it is difficult to have clear goals or commitment when your student is just beginning their music education.
Intermediate instruments provide a stepping-stone between student and professional-instruments. Intermediate instruments generally bring several features and design cues from professional instruments down to a more affordable level.
Professional instruments have the highest quality sound and ultimate-expressiveness, the two features essential to professional performance. These instruments are designed to be the very best instrument they can be and are constructed with the highest quality materials and the highest-level artisanship by the most experienced craftsman. These instruments often have advanced features that are only available at the professional level.