How Do I View My Rental Account On Your Website? – FAQs

This week we’re answering another frequently asked question. How do I check my account online?

The first step is to head to our website at

Next, click on the "Sign In" link located on the far right of the gray menu bar at the top of the page.

The page will refresh to show the Sign In box. If you already have a rental instrument, you should use the "Returning Customers" box to sign in.

Type in your Username and Password and click the green Sign In button.

Note: If you have a rental instrument from us already, please use the username and password that we automatically generated for you. We provided those credentials to you in a letter just after you recieved your instrument. If you have discarded or misplaced that information, please call us at 1-800-382-1099 and we’ll help you get signed in.

After you have successfully signed in the screen will show a welcome message at the top of the screen.

Click on "My Account" located in the gray navigation bar near the top of the page. Then choose "View Rental Accounts".

A list of all of the rental contracts associated with your account will appear on screen.

Click on "View Contract" on the right of the contract you would like to view.

This will bring you to the Rental Account Information page. Here you’ll be able to see your beginning balance, your monthly payment amount, the original number of payments, and the total payments made.

This screen shows a basic summary of your account. Should you have any questions, please contact our accounting office via email or by phone at 1-800-382-1099.

When Do You Visit My School? – FAQs

Our District Managers call on each of our account schools once a week. Watch the video to learn how to find out when we visit your school.

How Do I Return My Instrument To Paige’s Music? – FAQs

Returning your instrument to us is a pretty simple process. You can simply bring it to the store, or you can send it through your school. If you’re using the school option, please watch the video below to see just how easy it is.


Why Should I Rent From Paige’s Music? – FAQs

If you’re still in need of an instrument for your student, this video is for you!

Our owner, Mark Goff, explains how our Debut Rental Program works as well as why we think you should get your instrument from Paige’s Music.


If you need an instrument right away, try our mobile-friendly online rental tool.

If you plan to visit the store, our hours are:

Monday – Friday: 10am – 6pm
Saturday: 10am – 4pm
Sunday: Closed

How Much Does It Cost To Repair An Instrument? – FAQs

Like most things that need a repair, it’s hard to give an estimate without seeing the instrument. Our retail staff explains exactly how to get your instrument to us in the video below.

Call (1-800-382-1099) or email us to start the process of sending in your instrument. Do you need an instrument while yours is in for repair? Our staff will check with you to see if you need a loaner instrument and get that scheduled for delivery to your student’s school.  TIP: You’ll need to keep your mouthpiece, bow, reeds, and cleaning items with you so that you’ll have them to use with the loaner until your instrument is returned to you.

We visit most schools each week, so there’s no need for you to come to us. We bring the store to you! Check to see when we deliver to your school on our website.