How Do I Make A Payment On Your Website? – FAQs

This week we’re answering another frequently asked question. How do I make payments online?

The first step is to head to our website at

Next, click on the “Sign In” link located on the far right of the gray navigation bar at the top of the page.

The page will refresh to show the Sign In box. If you already have a rental instrument, you should use the “Returning Customers” box to sign in.

Type in your Username and Password and click the blue Log In button.

Note: If you have a rental instrument from us already, please use the username and password that was automatically generated for you by our system. We provided those credentials to you in a letter/email just after you recieved your instrument. If you have discarded or misplaced that information, please call us at 1-800-382-1099 and we’ll help you get signed in.

After you have successfully signed in a welcome message will display at the top of the screen.

Click on “My Account” located in the gray navigation bar near the top of the page. Then choose “Make a Rental Payment”

The page will refresh to your list of contracts. If you have more than one, please click on “Make Payment” for the appropriate student.

The page will refresh to the Online Rental Payment screen.

  • If you’re payment is past due, the “Total due today” will show what is currently owed. You should select this if that’s all you’d like to pay at this time.
  • If you’re paying ahead, select the second choice – “Total due today plus the next renewal amount”.
  • You can also payoff your instrument by selecting the third choice.
  • Finally, you can apply any amount you’d like towards your instrument by choosing the final button and typing in the amount you wish to pay. This amount will be applied towards future payments.

Select the best option for you and click the “Next” button.

The page will refresh to your Credit/Debit Card Information.

Enter in all of the information and then click the “Make Payment” button.

That’s all there is to it. You should receive a email confirming that your payment has been received. If you do not receive it, please contact our accounting office by email or by phone at 1-800-382-1099.

NOTE: This post was updated on June 21, 2016 to reflect our new website.

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