How Do I View My Rental Account On Your Website? – FAQs

This week we’re answering another frequently asked question. How do I check my account online?

The first step is to head to our website at

Next, click on the "Sign In" link located on the far right of the gray menu bar at the top of the page.

The page will refresh to show the Sign In box. If you already have a rental instrument, you should use the "Returning Customers" box to sign in.

Type in your Username and Password and click the green Sign In button.

Note: If you have a rental instrument from us already, please use the username and password that we automatically generated for you. We provided those credentials to you in a letter just after you recieved your instrument. If you have discarded or misplaced that information, please call us at 1-800-382-1099 and we’ll help you get signed in.

After you have successfully signed in the screen will show a welcome message at the top of the screen.

Click on "My Account" located in the gray navigation bar near the top of the page. Then choose "View Rental Accounts".

A list of all of the rental contracts associated with your account will appear on screen.

Click on "View Contract" on the right of the contract you would like to view.

This will bring you to the Rental Account Information page. Here you’ll be able to see your beginning balance, your monthly payment amount, the original number of payments, and the total payments made.

This screen shows a basic summary of your account. Should you have any questions, please contact our accounting office via email or by phone at 1-800-382-1099.

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